Meet The Team
Helpdesk with a Heart ®
Before launching my firm in 2007, I spent a decade learning how I didn’t want to run an IT business: I watched clients get condescended to, saw customer service tickets go unanswered and met countless office workers who dreaded calling their Helpdesks. The world of IT is filled with people who get the tech but don’t care about the support.
That’s what makes Murph Consulting different. Our IT staff are pros at what they do, but also take the time to communicate and listen. (We identify as tech nerds, but pride ourselves on being able to hold normal conversations!) We work hard to maintain trusting and open relationships with our 500+ clients, whether we’re installing new software or troubleshooting a Zoom call gone haywire.
Murph Consulting is not industry-specific. Our clientele includes:
- Medical and dental offices
- schools
- imaging centers
- wine importers
- financial services
- media production companies
- transportation services
We also service a host of residential clients across the tri-state area. We support PCs, Macs and mixed environments.
Our job is to get you back to your job.
Meet The Team
Team Members:
- Reed Calloway – Operations Manager
- Jon Rosenthal – Senior Technology Manager
- Bao Peng Chen – IT Consultant
- Jo Fisher – Client Relations Manager
- Andrew Hutner – IT Consultant
- Terry Warner – Senior Project Manager
Meet Our Pets!
When To Call An IT Expert
If you are a small business owner, chances are you are wearing a lot of hats - account manager, sales manager, HR, accounting, and sometimes IT department, just to name a few. But sometimes, it makes sense to call in the experts. At Murph Consulting, we are the Help Desk with a Heart. That's because we are a small business as well. We feel your pain and want to help you get your systems up and running again with the least amount of aggravation possible.
Need IT Help?
Whether you're an existing client or need service for the first time, we remove the technology stress and headaches for you.
917-924-4084
support@murphconsulting.com
Brooklyn, NY
Help Desk with a Heart ®
Serving the needs of residential and business clients, Murph Consulting is a full-service IT consultancy with a small personal client approach. We specialize in on-site computer support, computer maintenance, new computer set-up, network consulting, and desktop support.