Onsite IT Support
Break / Fix Model
Many of our clients are on the “break / fix” model. What that means is that there’s no monthly retainer for labor. You contact us when you have a problem and we fix it. Eventually, you’ll get billed for that work. Don’t need us at all in April? Then there’s no invoice at the end of April.
“Break/fix” is great for smaller clients (1-20 employees) and residential clients. Your IT needs are likely smaller and there’s no need for a monthly IT bill.
While the majority of IT companies we know have moved into monthly retainer contracts only, we find that many of our newer and potential clients are pleasantly surprised to realize that we still offer the “break/fix” model.
Managed Services Model
Depending on your needs, we can possibly schedule one of our techs to be on-site weekly – once, twice a week, as much as needed. Whether you have this requirement or not, as best possible we’ll try to line you up with one of our techs to be your main “go-to” person so they become intimately familiar with your IT environment and will be able to more quickly address issues then someone else would. The managed services model is peace of mind that we have your back whenever you need it and when you may not know you need it.
When To Call An IT Expert
If you are a small business owner, chances are you are wearing a lot of hats - account manager, sales manager, HR, accounting, and sometimes IT department, just to name a few. But sometimes, it makes sense to call in the experts. At Murph Consulting, we are the Help Desk with a Heart. That's because we are a small business as well. We feel your pain and want to help you get your systems up and running again with the least amount of aggravation possible.
Need IT Help?
Whether you're an existing client or need service for the first time, we remove the technology stress and headaches for you.
917-924-4084
support@murphconsulting.com
Brooklyn, NY
Help Desk with a Heart ®
Serving the needs of residential and business clients, Murph Consulting is a full-service IT consultancy with a small personal client approach. We specialize in on-site computer support, computer maintenance, new computer set-up, network consulting, and desktop support.